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● RFID/RTLS/Asset Management

The path to enterprise


locating Patient workfl ows were immensely improved aſt er implementing RTLS. By Cicely Coleman, Marvin Hammerschmith and Douglas Duvall

aving implemented patient, staff and asset tracking across seven departments, including enterprise-wide asset management, PeaceHealth has achieved a rare distinction as a veteran

RTLS user. We have leveraged a single infrastructure to track more than 5,000 RTLS tags, driving automated workfl ows throughout our facility. PeaceHealth Oregon West Network fi rst introduced Versus

Technology’s real-time locating system (RTLS) in 2006 as a test pilot in the emergency department (ED) of Sacred Heart Medical Center, University District. From that pilot, manage- ment at PeaceHealth understood RTLS provided: • Real-time situational awareness to staff ; • Automation of communication; and • Unbiased metrics for process improvement. T ese benefi ts enhance the patient experience – key to all design elements at PeaceHealth Sacred Heart Medical Center at RiverBend, which opened in 2008. We were sure to select an RTLS that was accurate down to bed-level locations, in order to automate as much as possible.

Cicely Coleman, Marvin Hammerschmith and Douglas Duvall are IST systems analysts, PeaceHealth. For more on Versus Technology:

PeaceHealth healthcare specialists examine one of the Versus Technology RTLS virtual communication boards.

Here is a highlight of some of the RTLS use cases we’ve deployed and the resulting eff ects.

Saving steps through patient-fl ow automation Patient workfl ows in the ED, anesthesia clinic, labor and

PeaceHealth Sacred Heart Medical Center at RiverBend opened in 2008.


delivery, and mother and baby units were immensely improved after implementing RTLS. Before Versus, patient fl ow in the ED was captured manu- ally on a grease board (or two). But the data was never current. At RiverBend, we sometimes have 30 to 40 patients in the ED at one time – nearly impossible to keep up with on a grease board. Now, with Versus, information just fl ows automatically – and it’s up to date. With the RTLS virtual communication boards, ED staff simply looks at a screen to identify next steps. Phone calls were reduced by 75 percent, doctor-to-bed times were reduced by 52 percent and our average length of stay (LOS) was reduced by 14 percent.


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