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● Dashboard: CPOE, e-prescribing, eMAR

PatientKeeper CPOE rated easiest to use by KLAS Research

PatientKeeper was recognized by KLAS Research in October 2013 as the most user-friendly CPOE stand-alone solution on the market. In a product evaluation published by the Orem, Utah-based consulting fi rm, KLAS gave PatientKeeper CPOE an overall ease-of- use rating of 8.3 (out of 9), nearly a full point above Epic Inpatient EMR and even farther above other popular EMRs. KLAS scores were based on interviews with IT and clinical per- sonnel at hospitals that use the respective CPOE products. All of the hospitals using PatientKeeper CPOE interviewed by KLAS said they would buy the solution again. “Feedback from these early adopters is very positive,” KLAS analyst Mark Allphin wrote in the report, entitled “PatientKeeper 2013: A New Take on Inpatient CPOE.” “PatientKeeper’s overall performance score of 86.4 places it in the upper tier of vendors and products rated by providers. T ese providers enjoy good in-pjy g teraction with PatientKeeper’s team, giving PatientKeeper near-perfect scores in areas like executive involvement and overall communication. Cus- tomers stated that PatientKeeper isis extremely receptive and responsive to change requests and that Patient- Keeper answers their questions veryer quickly. Ease of use was also one of thef the top-rated areas.”

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KLAS also noted that some providers spent as little as 10 to 30 minutes training computer-savvy doctors on PatientKeeper CPOE; less computer-savvy physicians required more training, but nowhere near the 15 to 20 hours common for conventional CPOE products. Learn more at

CPOE improvement is saving grace of latest Hospital Safety Scores

Adoption of computerized physician order entry (CPOE) was the single standout area of improvement noted in the Fall 2013 update to the Leapfrog Group Hospital Safety Score, released Oct. 23, 2013. T e twice-yearly survey-based research assigns A, B, C, D and F grades to more than 2,500 U.S. general hospitals. T e latest results show that many hospitals are making headway in addressing errors, accidents, injuries and infections that kill or hurt patients, but overall progress is excruciatingly slow – a painful reality in light of a September 2013 issue of the Journal of Patient Safety that estimates that up to 440,000 Americans die annually from preventable hospital errors, making these errors the third leading cause of death in the United States. “We are burying a population the size of Miami every year from

medical errors that can be prevented,” says Leah Binder, President and CEO of Leapfrog. “A number of hospitals have improved by one or even two grades, indicating hospitals are taking steps toward safer practices, but these eff orts aren’t enough.” T e Hospital Safety Score is calculated under the guidance of the

Leapfrog Blue Ribbon Expert Panel, with a fully transparent methodol- ogy analyzed in the peer-reviewed Journal of Patient Safety. Leapfrog, an independent, national nonprofi t organization that administers the score, is an advocate for patient safety nationwide. T ere are 28 measures

26 February 2014

of publicly available hospital safety data used to produce a single grade representing a hospital’s overall safety rating. Key fi ndings from the Fall 2013 Score update include:

• Of the 2,539 general hospitals issued a Hospital Safety Score, 813 earned an A grade, 661 earned a B, 893 earned a C, 150 earned a D and 22 earned an F.

• On average, there was no improvement in hospitals’ reported performance on the measures included in the score, with the exception of hospital adoption of CPOE. T e expansion in adop- tion of this life-saving technology suggests that federal policy eff orts to improve hospital technology have shown some success.

• While overall hospitals report little improvement in safety, some individual hospitals (3.5 percent) showed dramatic improve- ments of two or more grade levels.

• Maine claimed the number-one spot for the state with the highest percentage of grade-A hospitals.

• Kaiser and Sentara were among the hospital systems that achieved straight A scores, meaning 100 percent of their hospitals received an A grade.

For more information about the Hospital Safety Score or to view the list of state rankings, visit


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