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Clearwave Series

Clearwave Series

Living Case Studies Series Sponsored by Clearwave

Update #4: How self-service check-in works in the real world

After reviewing the four previous feature stories in HMT’s Living Case Study series on using self-service kiosks for patient check-in, it seemed appropriate to...

Update #3: Letting go for a new beginning

After reviewing the previous features in this Living Case Study series, it seemed oddly inappropriate to summarize the decision-making processes, roll out and results...

Update #2: Like playing jazz

Many of the struggles within healthcare today are not created by outside factors such as government regulations or changing care models, but rather by...

Update #1: Leveraging the right technology at the right time

In the introduction of this Living Case Study, Jeri Pack, CHAM, Director, Revenue Solutions, Baptist Health, described how her organization benefited from the use...

Introduction – Using self-service kiosks with your check-in staff

I have been in healthcare for over 30 years, and I have seen first-hand how sick people often experience unnecessary anxiety during check-in. I...