White Paper Library

5 Strategic Mobility Mistakes that Hospitals Make—and How to Avoid Them
A properly implemented healthcare mobility solution can produce dramatic returns in productivity and quality of care. Unfortunately the road to choosing the mobile devices and applications that will work most effectively is lined with “red flag” areas that can define your program’s success, or failure. This is a brief summary of the Top 5 mistakes seen in the course of over 1,400 hospital mobility implementations—and how to avoid them.
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Powering a new era of healthcare
Integrated Healthcare Management gives payers the power to improve the coordination of benefits and care. Learn how this approach combined with core benefit administration, care management, and constituent engagement technologies can bring about benefits for all healthcare constituents.
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Reduce Costs and Increase Productivity with Electronic Document Management
Learn how Mountain States Health Alliance addressed their documentation challenges through the deployment of Soarian® Electronic Document Management (EDM) in their Medical Staff Department to reduce costs and increase productivity. Soarian EDM
is a web-based enterprisewide solution that enables the free flow of paperless patient documentation with simultaneous access from any location.
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How can enabling information access across the care continuum help my organization?
A connected, interoperable system that expedites the exchange of electronic health records between ambulatory and acute-care facilities and consumers will help drive improvements in patient safety, the quality of care delivery, and financial performance across the care continuum.
Download a free white paper to learn more about the current challenges, drivers, and financial impact of enabling information accessibility.
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Exploring the Advantages of Information Accessibility across the Care Continuum
Healthcare Process Management
Bringing the concepts of Business Process Management to healthcare organizations through the incorporation of workflow management technology in a healthcare information system built on a service-oriented architecture.
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How can Healthcare Process Management help me do more with less?
An array of industries have applied the concepts of Business Process Management to achieve process optimization, improve throughput, and direct the right work to the right people and the right time. A key step in bringing these benefits to healthcare organizations is the incorporation of workflow management technology in a healthcare information system built on a service-oriented architecture. The result is Healthcare Process Management.
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Scheduling A Strategy for Transforming Health Service Delivery
Because the appointment is the portal through which providers deliver services, strategic scheduling represents a key agent for the transformation of service delivery. This white paper discusses the opportunity for new value that scheduling can provide to a healthcare organization.
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Complimentary BlackBerry® Whitepaper Download
Learn how to improve patient care today with BlackBerry smartphones, software and applications.
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Implementing a Wireless LAN
Successful WLAN implementation is a matter of striking the right balance of functionality, performance and security.
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Q&A Critical Steps in Ensuring Business Continuity
Planning and preparation are essential for ensuring that your company can deal with disruptive events. Consult this quick guide to learn how your company can ensure continuity.
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Transition to Digital
Hospitals used to be slowed down by paper. But by bolstering digital databases and wireless capabilities, everyone can work more efficiently.
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Optical Networks Closing the Gap between Patient & Caregiver
Optical network solutions from AT&T provide scalable, secure bandwidth to keep the health care provider and the patient connected, despite increasing network traffic.
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Enabling Healthcare after a Disaster
AT&T's recovery solutions keeps healthcare connected in the event of a disaster.
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IP Networks Boost Secure Health Communications
AT&T provides health care executives with secure communications solutions to keep health care moving forward.
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Trend Report Dialing Long Distance for Healthcare
Telemedicine makes care accessible when and where it's needed across states and between nations.
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Sponsored Archives
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CROSSING THE QUALITY CHASM:
A NEW HEALTH SYSTEM FOR THE 21ST CENTURY
The U.S. health care delivery system does not provide consistent, high-quality medical care to all people. Americans should be able to count on receiving care that meets their needs and is based on the best scientific
knowledge--yet there is strong evidence that this frequently is not the case. Health care harms patients too frequently and routinely fails to deliver its potential benefits. Indeed, between the health care that we now have and the health care that we could have lies not just a gap, but a chasm.
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(pdf)
Behind the numbers
Healthcare cost trends for 2008
Healthcare cost trends in the private sector tend to be
cyclical, and the health industry is currently in a period
of decelerating growth. For 2008, this is expected
to mean a return to single-digit increases in benefit
expenses for employers and employees. For private
payers, the medical trend is expected to be lower in 2008
compared with 2007. Based on discussions with private
insurers, medical costs are expected to rise by 9.9% for
preferred provider organizations (PPOs), 9.9% for health
maintenance organizations (HMOs)/point of service plans
(POSs)/exclusive provider organizations (EPOs), and 7.4%
for consumer-directed health plans. This compares with
estimates of 11.9%, 11.8% and 10.7%, respectively, in
the prior year.
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(pdf)
Top seven health industry trends in ‘07'
We all know that our health system is ailing. Health industry leaders widely acknowledge that rising costs and unequal access threaten system sustainability, and they point to fixes such as increased transparency of quality and pricing information and health information technology.
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(pdf)
TO ERR IS HUMAN:
BUILDING A SAFER HEALTH SYSTEM
Health care in the United States is not as safe as it should be--and can be. At least 44,000 people, and perhaps as many as 98,000 people, die in hospitals each year as a result of medical errors that could have been prevented, according to estimates from two major studies. Even using the lower estimate, preventable medical errors in hospitals exceed attributable deaths to such feared threats as motor-vehicle wrecks, breast cancer, and AIDS.
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(pdf)
What's Ahead:
Emerging Healthcare Industry Trends
and Key Issues
The past year was one of continued contraction in the healthcare industry
thanks to mergers. It also was a year that saw seniors shaking their
heads over a confusing drug plan and doctors wondering about pay-for-performance.
And while consumer-driven health plans created a big media
buzz, not many were jumping on board.
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(pdf)
(Return)
Barriers to Implementation of Paperless Systems in Hospitals
A review of literature found that employees, physicians, and administrators are concerned with financial and time costs, complementary changes and errors associated with paperless documentation. Employee concerns are limited in scope and affect only other employees. Physician concerns, especially their motivation towards using it, affect employees as well as the viability of the paperless documentation system. Administrators concerns regarding costs, both finance and time, affect the purchasing decision of paperless documentation for their organization. A viable method of implementation is to assess attitudes within the organization and support complementary changes
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(doc)
Disaster Preparedness:
Secure, Cost-Effective WAN Backup Solutions
Threats to your network can take many forms; bad weather, outages, pandemics, natural
disasters, catastrophes. In today's competitive workplace, it's imperative that businesses
prepare against every possible form of disruption that could potentially impede employee
productivity. But while IT executives scramble to adjust disaster recovery plans in the
wake of events such as Hurricane Katrina which impacted countless businesses over an
entire geographical region, they still may be short-sighted in their approach to the overall
business continuity strategy. In an era where the standard expectation for business has
become 24x7 resource availability, planners must take a wider view and adopt a strategy
that prepares all aspects of the organization against possible downtime, including a
workforce continuity plan that addresses remote sites and users.
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Paper (pdf)
CONTINUOUS JCAHO COMPLIANCE:
RESPONDING TO THE 2006
UNANNOUNCED SURVEY POLICY WITHIN THE ENVIRONMENT OF CARE
As part of its overall accreditation process, the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) uses a specific set of standards to evaluate the physical plant and safety in healthcare facilities.
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(pdf)
SOA Practitioners' Guide
Part 1
Why Services-Oriented Architecture?
SOA is relatively new, so companies seeking to implement it cannot tap into a wealth of practical
expertise. Without a common language and industry vocabulary based on shared experience, SOA may
end up adding more custom logic and increased complexity to IT infrastructure, instead of delivering on its
promise of intra and inter-enterprise services reuse and process interoperability. To help develop a shared
language and collective body of knowledge about SOA, a group of SOA practitioners created this SOA
Practitioners' Guide series of documents. In it, these SOA experts describe and document best practices
and key learnings relating to SOA, to help other companies address the challenges of SOA. The SOA
Practitioners' Guide is envisioned as a multi-part collection of publications that can act as a standard
reference encyclopedia for all SOA stakeholders.
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(pdf)
SOA Practitioners' Guide
Part 2
SOA Reference Architecture
SOA is relatively new, so companies seeking to implement it cannot tap into a wealth of practical
expertise. Without a common language and industry vocabulary based on shared experience, SOA may
end up adding more custom logic and increased complexity to IT infrastructure, instead of delivering on its
promise of intra and inter-enterprise services reuse and process interoperability. To help develop a shared
language and collective body of knowledge about SOA, a group of SOA practitioners created this SOA
Practitioners' Guide series of documents. In it, these SOA experts describe and document best practices
and key learnings relating to SOA, to help other companies address the challenges of SOA. The SOA
Practitioners' Guide is envisioned as a multi-part collection of publications that can act as a standard
reference encyclopedia for all SOA stakeholders.
Click here to read the White Paper
(pdf)
SOA Practitioners' Guide
Part 3
Introduction to Services Lifecycle
SOA is relatively new, so companies seeking to implement it cannot tap into a wealth of practical
expertise. Without a common language and industry vocabulary based on shared experience, SOA may
end up adding more custom logic and increased complexity to IT infrastructure, instead of delivering on its
promise of intra and inter-enterprise services reuse and process interoperability. To help develop a shared
language and collective body of knowledge about SOA, a group of SOA practitioners created this SOA
Practitioners' Guide series of documents. In it, these SOA experts describe and document best practices
and key learnings relating to SOA, to help other companies address the challenges of SOA. The SOA
Practitioners' Guide is envisioned as a multi-part collection of publications that can act as a standard
reference encyclopedia for all SOA stakeholders.
Click here to read the White Paper
(pdf)
Why Johnny Can't Encrypt:
A Usability Evaluation of PGP 5.0
User errors cause or contribute to most computer
security failures, yet user interfaces for security still
tend to be clumsy, confusing, or near-nonexistent. Is
this simply due to a failure to apply standard user
interface design techniques to security? We argue that,
on the contrary, effective security requires a different
usability standard, and that it will not be achieved
through the user interface design techniques appropriate
to other types of consumer software.
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(pdf)
(Return)
Medicare Prescription Drug, Improvement, and Modernization Act of
2003
A bill to amend Title XVIII of the Social Security Act to provide for a voluntary program for prescription drug coverage under the Medicare program, to modernize the Medicare program, and for other purposes.
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(htm)
Testimony of Paul Precht
Policy Director, Medicare Rights Center
Hearing on
“Beneficiary Protections in Medicare Part D”
Before the United States House of Representatives
Committee on Ways and Means
Subcommittee on Health-
June 21, 2007
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(pdf)