READING, Pa. and RALEIGH, N.C., Sept. 14 — The Reading Hospital and Medical Center (TRHMC) is implementing a system that features video-on-demand access to the hospital's entire library of educational videos at the patient bedside, simplifying education delivery for the hospital staff and improving information retention for the patients. The 671-bed hospital's endeavor is an extension of its Surgical Care Improvement Project (SCIP).
TRHMC has partnered with TeleHealth Services to create the patient education and entertainment experience. The TIGR (telephone-initiated guided response) interactive system is an addition to TRHMC's use of evidence-based treatment guidelines to promote consistency of care and positive patient outcomes. More information: www.telehealth.com.