Revenue Cycle Management

Revenue Cycle Management Feature Story

Appraising the Appraisal System

Written by Kristoffer L. Stewart, Associate Editor

A multifacility healthcare organization selects a Web-based solution for employee performance appraisals.

For most of the modern-day labor force, employee performance appraisals are a necessary feature of employment. Whether they occupy an entry-level or management position, usually at least once per year, the performance of employees is evaluated by someone in a position of a varying degree of authority. Usually, these employee performance appraisals are tied to compensation increases and promotions. But when paperwork began to grind their annual employee performance appraisal process to a halt, a healthcare system in New Jersey found it difficult to honor these rewards. With the time consuming nature of the paper-based appraisal process, other programs such as training and professional development would often have to be put on hold. Human Resources (HR) managers realized that to continue to provide the quality patient care the provider was known for, a solution was needed to increase the efficiency of their employee performance appraisal process.

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Financial Management, the Web Way

Written by Donny Wiggins

St. Jude Children’s Research Hospital opts for Web-based enterprise technology that support real-time data-based decision making.

The healthcare industry continues to face challenging business conditions. These pressures compel healthcare organizations to seek new tools and technologies that help them optimize scarce resources, so they can drive growth and still deliver outstanding patient care.

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On Track to Improved Workflow

Written by Mike McBride, Associate Editor

An overburdened ED undergoes a complete redesign and EDIS implementation that improves workflow and reduces patient length-of-stay.

As populations grow, wait times to access medical care increase proportionally. One area of healthcare particularly burdened—emergency departments (EDs) and trauma centers—are finding their initial systems and designs inadequate. As the number of Americans without health plans also grows, so does the flood of patients admitted to hospitals through an ED. Clinicians and staff find themselves working round-the-clock, and yet patients wait longer and longer to receive treatment

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Revving Up the Revenue Cycle

Written by Sandy Kiehnau

A Wisconsin health system implements revenue cycle management software for enterprise performance improvement.

Hospitals and healthcare systems across the nation continually evaluate strategies for improving financial performance. With razor-thin margins and growth in the number of uninsured impacting the bottom line, efficient revenue cycle management has come into sharp focus.

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Passing the "Yo' Mama" Test

Written by Robin Blair, Editor

Atlanta healthcare organization follows the beat of a different drummer in achieving 100 percent CPOE adoption.

Leave it to a southern healthcare enterprise to develop the "Yo' Mama" test—and then make passing it mandatory for all healthcare improvements initiated. That's what Piedmont Hospital in Atlanta did. Simultaneously, the organization also: 1) succeeded wildly at implementing computerized physician order entry (CPOE); 2) put teeth behind otherwise flabby buzzwords like "vision" and "ownership;" 3) appeared to have fun doing it, along with a learning moment or two.

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Revenue Cycle Management