Hospitals

Hospitals Feature Story

Medical Center Meets Performance Objectives

At Mount Sinai Medical Center, delivering critical cost metrics to doctors and administrators was the missing piece of the puzzle.

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Administrators at Mount Sinai Medical Center struggled with getting critical information into the hands of healthcare professionals quickly. Some staff members were accustomed to waiting a week for reports about administrative and quality-of-care issues. Administrators and billing personnel also wrestled with accurately analyzing and identifying charges. Revenue and cost-savings opportunities were slipping through the cracks.

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Outsourced Billing Service Saves $2M Annually


The service provides industry-specific business intelligence, allowing staff to effectively data mine, drill down, chart and analyze data.

ZotecAn outsourced service allows staff at Desert Radiologists to track the entire billing process on their own, even though it has been outsourced, providing staff with an alternate avenue to review and analyze data.

While many companies continue to liquidate, downsize and even close their doors for good due to the economic downturn, others are increasingly searching for ways to continue to improve their business. What many people do not realize, however, is that medical practices and institutions are constantly susceptible to the same pressures. As one of Nevada’s largest medical imaging companies, Desert Radiologists in Las Vegas needed to look for ways to reduce its overhead and improve revenue cycle management.

 

 

Choose Your Shift

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Filling open shifts throughout Garden City Hospital (GCH) in southwest Michigan had become time consuming, costly and inefficient.

GCH wanted a new approach that would ensure cost-effective patient care, demonstrate technology innovation from a competitive standpoint and motivate nurses to become an active part of the hospital’s staffing solution.

   

It’s Time for CDS

The push for quality through HIT and CDS accelerates with a nudge from the federal government.

For many years, quality and safety improvements through health IT (HIT), and the clinical decision support (CDS) systems that help facilitate them, were regarded as healthcare curiosities that were clearly capable of making a difference to patients and providers, and successful to an impressive degree at some institutions, but not considered a necessity for all. Given a lack of financial incentives related to quality and safety, and the quirks and problems that sometimes accompanied an implementation, many institutions were understandably reluctant to make the leap to CDS-enabled electronic health record (EHR) systems.

 

Filling In the Blanks

Automating the informed consent process accelerates regulatory compliance, reduces risk and enhances patient safety.

Similar to many healthcare facilities across the country, Chicago-based Resurrection Health Care (RHC) had a responsible and sufficient informed consent protocol. Providers throughout the eight-hospital system discussed risks, benefits and alternatives with their patients, with nurses serving as witnesses while patients signed the consent forms. To ensure the signed form was highly visible and easily accessible, RHC pre-printed the informed consent document on pink paper, hole-punched for secure binding into the medical record.

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