Viewpoint

Perception versus Reality

On November 5, 2007, CCHIT announced it had certified 40 percent of ambulatory EMRs and 25 percent of inpatient EMRs. Around the same time I visited my doctor to receive treatment for a mild condition and was surprised when he pulled a tattered old formulary book from his pocket to look up the medication he wanted to prescribe. He's a young man and wore an electronic device on his hip, and yet he turned to a book when he needed facts on medications. I realized my perception of him was wrong. I had assumed he used a decision-support device when in reality he did not. I inquired and he explained that his brain was faster and better than the database, but that he always checked himself before prescribing medications.

 

The Other Side of EMR

Much is happening in healthcare. As I write this column, Washington battles over SCHIP; health coverage for all Americans is the primary issue of the presidential race; and, Microsoft, Wal-Mart and Google are adding personal health records (PHR) to their product portfolios, which, for many Americans, may provide an entirely new way of controlling their health. In a statement following the recent unveiling of HealthVault, Microsoft's online PHR, The Robert Wood Johnson Foundation noted that access to one's own health information is "a vital step in helping physicians and patients work together to improve care." It's a true statement, however, there are chasms to be crossed before PHRs become practical, not the least of which is privacy.

 

Is Self-service Good for Healthcare?

Do Americans like self-service? I do. I know others that do. I also know people that miss the man with the star that pumped the gas and checked the oil. I was in the self-checkout line of a major retailer just yesterday listening to the elderly married couple behind me grouse about self-checkout lines, even though they were standing in one. The husband resented having to scan the items himself and his wife worried about fewer jobs for cashiers. However, neither was willing to go stand in the longer non-automated lines. I marveled at the dichotomy.

   

Free Speech for All?

As you might guess, I’m in favor of the First Amendment to the Constitution. Without it, we could not speak our minds without fear of persecution. Artists and photographers could not freely explore subjects and display their work. Writers could not opine and publish without fear of censorship. The People could not criticize the Government and not be incarcerated. Free speech is a cornerstone of our society. It’s necessary and it must be protected. However, we also may be exposed to opinions that make us feel uncomfortable. We may even be repulsed by something we read, hear or see. So it goes in a society that protects with law its peoples’ ability to speak and share information.

 

What’s in a Word?

Well, we’re just back from HIMSS and it was a great show. Enthusiasm was high and the technology sparkled. By our measure, the show also was noticeably larger than previous years. At least our aching feet told us so. As is our habit, we asked those with whom we met what trends they’d spotted that differentiated this show from the last. The answers surprised us. Interoperability, they said, almost to the last, was the growing trend. Now, if you’ve been reading this magazine for the past two years you know that interoperability has been covered in HMT’s pages for at least that long. So to us, the topic isn’t new. However, it did gain momentum in the past year, what with EHR CCHIT certification, which apparently put it on the radars of many in attendance.

   

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