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A good good-bye

Thank you for sharing "A long good-bye" (January Viewpoint). It was a privilege to read your story. Sharing these stories extends an invitation to wrestle with the conundrum of technology keeping us alive – perhaps longer than desired or warranted. I empathize with you. My story is different but complementary: "A good good-bye."

It was after Thanksgiving in 2005 when my dad, then 84 years old (the same age as your dad), learned that his lung cancer had recurred. Given his age and overall health status, he was not a good candidate for further lung surgery. Radiation or chemotherapy were options for him. My dad said no.

 

The Luddite

I’m known as something of a Luddite to friends and co-workers – a strange admission for the editorial director of a technology magazine – but true to some extent. I don’t have a cell phone and I don’t have time during my busy day to visit social networking sites like Facebook or Twitter. Quite frankly, I find those venues huge time-consumption monsters and of little value at work or play.

Ken Anderberg

Don’t get the wrong idea, however. In 1994, I was one of the early magazine publishers to create a Web site for my own magazine. Prior to that, as editor of a prominent magazine, we spearheaded the company’s move to computer use. (We opted for MacIntosh systems for the 24 magazines at the company.) Here at Health Management Technology, just in the past 10 months, we’ve totally revamped and redesigned our Web site, gone from a monthly e-newsletter to weekly distribution, created accounts on LinkedIn, Twitter and FaceBook, and now are adding social networking community Forums to our Web site.

Just this past fall, we were successful in recruiting more than 1,000 healthcare experts to sign on to our LinkedIn site. They have been busy over the past few months exchanging ideas and comments, helping each other with work-related issues, or just carrying on conversations. We are now in the process of inviting them to be a part of the seven Forums on the Health Management Technology Web site.

When we reinvented our Web site last fall, we created six "microsites" so that related information could be organized where it most belonged. Those microsites cover Electronic Records, Revenue Cycle Management, Payers, Network Infrastructure, Group Practices and Hospitals. Each one of those microsites now has a related Forum, in addition to the general Forum that anyone can participate in.

Now, we’re ready for you, our subscribers, to test the waters. Our intent is to create a social network at www.healthmgttech.com where you can ask questions, share ideas with peers, comment on the latest issues and trends in healthcare IT, or just chat with friends in the industry.

These Forums will not be marketing vehicles, although they may have corporate sponsors. We will monitor the conversations to ensure participants are not subject to sales messages. Your involvement is crucial to the success of these Forums – and I hope you will visit them today to get involved.

My lack of a cell phone aside, technology has played a key role in all of my jobs over the past 35 years. This is just the latest chapter of technology advances where this Luddite has been involved. Let me know what you think.

Ken Anderberg
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The pain of change

Changing an organization’s processes usually is a difficult task. People are used to the way "things have always been done" and often are reluctant to try something new – such as accepting technology solutions they are unfamiliar with. It’s called "human nature" and a not-unexpected response when the subject of electronic medical records (EMR) is broached.

Staunch objections to EMRs generally have centered on either lost productivity or costs, mostly the latter. The HITECH Act addresses the cost issue by providing billions of dollars for electronic records implementations, but getting $44,000 back from the feds for a system that might cost a physician’s office $150,000 does not necessarily create strong demand to move from paper to electronic records. Now, however, a number of EMR vendors and several large hospital systems are lending a hand.

   

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