Written by Elizabeth Hart

Business-process management software enables the automation of goal-directed processes across people and systems, and continuously monitors patient events.
Today, cost concerns are greater than ever. With the rise of consumerism, individuals also are becoming more involved in their own healthcare decisions. Both patients and physicians alike are viewing health plans more as allies and also as important sources of critically needed healthcare data.
Fortunately, technology has changed, and the industry now has the tools it needs to quickly deploy new cost-cutting approaches and broaden its role as "health and wellness" facilitators. In addition, many health plans have already been using this technology to gain administrative efficiencies. Now, plans need to turn that power to clinical activities.


Providers can take a number of actions right now to reduce healthcare costs, and improve efficiency and effectiveness of the U.S. healthcare system.