Thought Leaders

Hospital chooses SaaS for Web performance

Monitoring service provides end-user analytics and assures the hospital of the availability of its physician-application site.

The opening of two hospitals in 2009 – expected to attract many new patients and prospective physicians – prompted a renewed focus on El Camino Hospital’s Web operations. Specifically, the hospital needed to leverage its Web presence to better serve the needs of this growing number of patients and physicians, in a cost-effective, productive and brand-enhancing way.

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Software solutions can trim rising costs

Jim CatalinoProviders can take a number of actions right now to reduce healthcare costs, and improve efficiency and effectiveness of the U.S. healthcare system.

So what is the future of healthcare? Nobody knows for sure, but it must change, and we must strive for quality care that is affordable and delivered by a sustainable system for all parties involved. It will take us years to get to where the U.S. Department of Health and Human Services is now steering the direction of healthcare information technology – moving to electronic health records (EHRs) and establishing a nationwide electronic health-information system (HIS).

 

Reduce spending with care management

Elizabeth Hart

Business-process management software enables the automation of goal-directed processes across people and systems, and continuously monitors patient events.

Today, cost concerns are greater than ever. With the rise of consumerism, individuals also are becoming more involved in their own healthcare decisions. Both patients and physicians alike are viewing health plans more as allies and also as important sources of critically needed healthcare data.

Fortunately, technology has changed, and the industry now has the tools it needs to quickly deploy new cost-cutting approaches and broaden its role as "health and wellness" facilitators. In addition, many health plans have already been using this technology to gain administrative efficiencies. Now, plans need to turn that power to clinical activities.

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