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CONTENTS April 2011 Vol. 32, No. 4 EXPERTS HELP EASE YOUR JOURNEY TOWARD MEANINGFUL USE


Kevin Ketzel CareFusion


Oleg Bess 4medica


Sadik Al-Abdulla CDW


Mac McMillan CynergisTek


Steve Emery HealthPort


Henry Schein Keith Slater


Tom Darr Ingenix


Brian Graves Kronos


Robert Connely Medicity


Don Fallati M*Modal


SCHEDULING/STAFFING MANAGEMENT 18 ON THE ROAD TO MEANINGFUL USE End nurse staffing nightmares


Make payer decisions for 2011 and beyond


Streamline your front-end processes


PRACTICE MANAGEMENT 20


COVER STORY 10


VER STOR How do we get to


meaningful use? For our April issue, HMT put together a roundup on “Implementing Meaningful Use Objectives,” asking selected industry experts for their input.


4


32 6


28 30 30


COLUMNS Viewpoint by Phil Colpas Thought Leaders: Disaster Recovery by John Thompson


DEPARTMENTS Industry Watch HIMSS Products Disaster Recovery Products Index of Advertisers


HMM … WHAT’S THIS?


You can interact with HMT in a whole new way; through videos, reviews, social networks, promo- tions and more! Microsoft Tag transforms content, like stories and advertisements in magazines, into live links to more information or interactive experiences on your Web-enabled camera phone. Look for Tags in articles and ads in HMT, and then start snappin'.


HOW DO I DO IT?


Download the free Microsoft Tag Reader application at http://gettag.mobi or from your phone’s app store. Open the Tag Reader application and take a picture of the Tag. After your phone’s Web browser is automatically launched, read or experience the extra content.


2 April 2011 HEALTH MANAGEMENT TECHNOLOGY


Get the freemobile app for your phone http:/ /gettag.mobi


www.healthmgttech.com 22 24


The accountable care delivery model Using technology to change provider and patient behaviors. By Charles W. Jarvis, FACHE


Streamline your front-end processes Opportunities abound for improvement when a hospital looks at building a super-effi cient patient access production system. By Julie Waddell


26


PHARMACEUTICAL INFORMATION SYSTEMS The digital juggle


Meeting the information demands of business executives, regulators and counsel in the pharmaceutical industry. By Kenneth N. Rashbaum


Making decisions for 2011 and beyond Provider organizations should plan not only for immediate requirements, but also in anticipation of continued industry changes. By Jeffrey Jacques, M.D.


An end in sight for nurse staffi ng nightmares


More hospitals are equipping staff with the right tools to simplify scheduling, improve morale and provide better patient care. By Robin Stimac


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