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CONTENTS July 2010 Vol. 31, No. 7 SPECIAL FEATURE 8

Health information exchanges: The future is now Government incentives are underscoring the push for a national transition to health information exchanges. Our experts weigh in on some of the issues surrounding the implementation of HIEs.

NETWORK INFRASTRUCTURE 14

IT infrastructure convergence key to

COVER STORY 18

managed network services Multiplicity of infrastructures and management has led to increased complexity installing, maintaining and troubleshooting technology- based applications and systems.

Impact of meaningful- use criteria on

EMR developers HMT presents insights from the 2010 MSP/ Andrew EMR Benchmark.

CLAIMS AND CODING 16

Rural healthcare system drops AR days and cleans up claims

RCM system has led to dramatic reductions in AR days, denied claims and billing backlogs while supporting the organization’s move to a new central business offi ce.

2 6

32 4

30 31

COLUMNS Viewpoint by Phil Colpas Thought Leaders by Jeffrey Barry

Pioneers in Healthcare IT by Gail Warden and Thomas McNulty

DEPARTMENTS Industry Watch New Products and Services Index of Advertisers

PACS/RIS/IMAGING 24

PACS helps medical center reduce turnaround time from hours to minutes As technology becomes an ever-increasing driver to ensure a smooth and effi cient healthcare environment, a well-run collaboration can hold the key to success.

26 How to boost operational effi ciency

in the enterprise radiology environment Until a few years ago, many of North Shore-LIJ Health System’s radiology departments continued to operate partially or entirely on paper-based documentation systems.

www.healthmgttech.com

HEALTH MANAGEMENT TECHNOLOGY

July 2010 1

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