Cambridge Memorial Hospital is increasing effi ciency and improving patient care with a new emergency room tracking board and business-intelligence system.
By David Baum
ike many emergency rooms throughout North America, Cambridge Memorial Hospital had a practical, hands-on system for tracking patients and treatments: a large whiteboard mounted on the wall that could be quickly updated with felt- tip markers. The whiteboard was easy to see, easy to modify and it enabled both clinicians and administrators to keep a close eye on emergency room (ER) activities. The problem was that the whiteboard was not extensible. Staff could not
HEALTH MANAGEMENT TECHNOLOGY
April 2010 13