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From the November 2004 Issue Beyond Clinical Documentation: Using the EMR as a Quality Tool Works as Advertised: Case History |
HSAs Will Catalyze By Jim Klein
By computerizing health records, we can avoid dangerous medical mistakes, reduce costs and improve care.”
— President George W. Bush At the president’s urging, the nation has pinned its hopes on information technology to address the rising cost, inconsistent quality and poor safety record of the U.S. healthcare system. In response, the healthcare IT industry has embraced Dr. David Brailer’s presidential mantle, dynamic personal leadership and his “Framework for Strategic Action” document as the basis for fulfilling these hopes. There is plenty to like about Brailer’s framework. It emphasizes getting electronic health record (EHR) systems into the hands of physicians in their offices, while astutely acknowledging that the movement of an individual physician or small group practice to an EHR system involves not only a major financial risk, but also extensive changes to office workflow, and frequently an initial decrease in individual physician productivity. Under the current, convoluted structure of healthcare financing, the benefits of electronic ambulatory medical records systems accrue first to the payers, but it is the providers who must purchase, install, support and use these systems. Clearly, physician adoption is a major challenge.
Support for HSAs If consumers and beleaguered employers embrace HSAs as rapidly and pervasively as we expect, adjustments to Brailer’s framework will be possible, which will increase the likelihood of its success and reduce its cost.
The lack of IT adoption is not the heart of the problem, but rather an “in your face” symptom of the economically distorted relationships that characterize the U.S. healthcare system. No less an authority than Nobel prize-winning economist Milton Friedman characterizes the fundamental problem in the U.S. healthcare system as the disconnection between the consumers of healthcare services and the third parties (mainly the government and employers) who pay for the services consumed. Unlike all the other economic decisions consumers must make concerning housing, automobiles and vacations, most consumers of medical services do not need to make tough, money-versus-value decisions. The institution of the HSA represents the first significant movement away from a centrally planned healthcare economy since the creation of Medicare. HSAs offer the hope of reintroducing consumer-driven, free market principles to U.S. healthcare. There can be little doubt that U.S. employers will race to embrace HSAs to relieve the burden of explosive growth in healthcare insurance premiums over the last five years. The rapid growth in HSAs over the next five years will create a population of 20 million households, which, with the exception of hospitalizations, will be accustomed to paying their own money for healthcare services.
Connective Infrastructure Consumers will flock to the convenience such connectivity provides. Those who embrace consumer-directed health plans and HSAs will have a powerful financial incentive to use healthcare services conservatively. Also, they will reward physician practices which provide the higher quality care and convenient customer service that is made possible only by an ambulatory EHR electronically connected to other doctors, retail pharmacies, commercial laboratories, local hospitals and the patient’s home computer via the Internet. This suggests that the federal government should minimize subsidies and complex pay-for-performance schemes with their requisite bureaucracies and concentrate on simulating the electronic connectivity that makes EHRs both attractive to consumers and operationally efficient for physician practices—and trust to the rebirth of free market pressure from consumers to drive adoption of EHRs. In fact, there are several federal initiatives that are laying the foundation for this connective infrastructure, including the brilliantly simple National Electronic Disease Surveillance System. The “Connecting for Health” and “Café Rx” consortiums have the right idea, as do vendors Kryptiq, SureScripts and RxHub. By no means is this list complete. One final suggestion: Consumers are only passive participants in the Brailer framework’s recommended regional approach to EHRs. Let us not forget that no one has more to gain than the consumer from a simple, summary view of his or her medical history. Now consider that almost 60 percent of American households already have access to the Internet, growing to 73 percent by 2006, according to Forrester. More than half of current connections are broadband. It is time we seriously considered putting EHRs directly in the hands of the consumer. HL7’s Clinical Document Architecture (CDA) and Internet e-mail provide the mechanisms to do just that. HL7 CDA-compliant prescriptions, lab results and care summaries (additionally compliant with ASTM’s Continuity of Care Record), would provide 80 percent of the value of a regional EHR, without the privacy issues, or the cost of a physical or virtual repository—and these XML-based standard documents would follow the consumer by definition.
© 2004 Nelson Publishing, Inc |
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